November 15, 2016

Optimizing Enterprise Fulfillment Through Operations Best Practices

The transformation of enterprise fulfillment operations is becoming a necessity for forward-looking CSPs. In this white paper, we share best practices and show how enterprise fulfillment poses a significant opportunity to radically reduce cost and improve the customer experience.


November 15, 2016

Best Practices for Achieving Service Assurance Excellence

Alcatel-Lucent’s Capability Reference Operating Model (CROM) defines an end-to-end framework for telecoms operations, including a comprehensive map of operational functions and capabilities.


November 15, 2016

Tier 1 North American Operator Enhances Readiness for LTE and IMS

To ensure a smooth migration from TDM to all-IP networks and maintain high quality, this North American converged operator wanted a plan that would create readiness across its different organizations, and would stay within schedule and budget.


November 15, 2016

How will NFV/SDN transform service provider opex?

How will NFV/SDN transform service provider opex? By E. Hernandez-Valencia, F. Izzo, B. Polonsky